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customs duty


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9 replies to this topic

#1 enigma

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Posted 26 August 2005 - 05:54 AM


I ordered A$470 worth of products from Bulk nutrition, including shipping. Customs charged me $190 in duties (never order anything over $250 by courier or incur fees, my mistake). I thought, it was GST 10% and customs duty 5%??? 15% of $470 is $70.50. I did not speak to fedex or customs, my dad did and I would have asked them otherwise, how they came to that total. But this cant be right can it, $190 extra????!?!

#2 zoolander

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Posted 28 August 2005 - 02:16 PM

ouch. I know exactly hopw you feel enigma. I once incurred the same deal. Word od warning. I used to import stuff from iHerb and they use DHL. Even with small orders DHL try to charge you a processing fee.

Here is a tip.....when order ask the company to please decrease the price written on the package. Most will do this for you but will not tell you that they will as it is technically illegal to do so. Small companies like unique nutrition are good people. we all learn our lesson once or twice with custom taxes :)

#3 losty

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Posted 30 August 2005 - 10:54 AM

Yeah!! I ordered some stuff once from the states to New Zealand and they charged me:

an extra 7 per cent duty(inclusive of the 35USD postage!)

plus 12.5 perc cent GST on top of the 1.07 adjusted original figure.


p.s. Unique nutrition rock! Have had no dramas with them whatsoever.

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#4 ergosum

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Posted 02 January 2006 - 08:26 PM

I'm just in the process of organising my first order from Unique Nutrition. I had a few queries, and have been impressed in correspondence with them thus far. They seem to have their act together with regards to international orders.

#5 uniquenutrition

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Posted 26 March 2006 - 04:59 AM

Thank you guys.


We do our best at being one of the leading international suppliers of Smart Drugs.


Sincerely Steve Sliwa
President
Unique Nutrition
www.uniquenutrition.net


#6

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Posted 26 March 2006 - 05:03 AM

Stay away from the pyritinol. :)

#7 tadfish

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Posted 28 April 2006 - 06:20 PM

why what wrong with pyritinol

#8 judyloo700

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Posted 18 November 2006 - 04:39 AM

A very important warning about DHL I had the same problem - they tried to charge me $150 for bringing in some vitamins. However I went straight to Quaranteen and asked them why this was happening. It appears that Aquis charge DHL a set small amount of money for clearing the supplements. DHL then charge every customer - approximately 220 on that day a sum of $150 . They are making a lot of money illegally from doing this. When I spoke to Fiona Finegin the Liaison Person she did everything she could to stop me from posting DHL on Not good Enough Web site but I did. DHL by the way will not charge you if you refuse, because what they are doing is illegal. Please see reply from Aquis below. Refuse to use DHL they are ripoff artists.

"AQIS did not levy any direct charge for the clearance of your consignment, hence why there is no AQIS entry/invoice number associated to this shipment. AQIS do charge DHL a socialised fee for verifying the contents of such generically described consignments to assess the risk of entry into Australia. AQIS conducted 220 such assessments at DHL alone on that day, for which we issued a single bill to DHL for 1½ hours (billed at $35.50 per ¼ hour).


DHL have acted as your representative in this matter, they have provided a service to you to clear the consignment through AQIS however it is entirely their decision how much they charge you for this service. An appropriate DHL management contact in Sydney is Mr Rod Freeman who can be contacted via rod.freeman@dhl.com."

#9 zoolander

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Posted 18 November 2006 - 05:54 AM

If the package is delivered and then you are sent an invoice for the package, don't pay it. This has happened to me on several occasions and I just didn't pay. No one chased me so I think that they are just trying to pull the extra dollars out of us

#10 basho

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Posted 15 December 2006 - 11:29 PM

I really can't understand import duties in Aus. A couple of year's ago I sent my parents a christmas present and they were forced to pay some sort of inflated GST on it! WTF?




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