Ok I called up customs yesterday after receiving a letter in the mail that said my piracetam was being held because quarantine though it posed a risk to the community. I got some horrible bitch on the line and the conversation went like this:
"Ah, hello, I'm calling about a product I recently imported that's being held in quarantine"
"Ah, yes, I'm wondering if it can be released to me"
"So can it?"
"Yer. Gimmer ya refarance numma"
"What? Sorry what was that"
"I SAID, Gimmie ya reference numma"
"Oh right sorry"
And so on and so forth. I think if this cretin had a brain cell it would be lonely. She then basically told me that in order to get the piracetam back I need a signed letter from a senior member of staff (I'm not making this up) that states all the ingredients of the product. Only then will quarantine be satisfied that the product with an ingredient list really is the on the up and up. I mean they don't just want to take anyone's word for it. It's so fucking stupid. The order cost me nearly $60 as well and if I want to order it again with the AUD being as it is I would have to pay even more.