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Email notifications stopped

notifications email

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9 replies to this topic

#1 ta5

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Posted 09 March 2022 - 12:52 AM


I haven't received any email notifications since March 2. I'm "following" so many forums and threads that I would normally receive several emails every day.

 

There is nothing in my spam folder. I have a Gmail address. I haven't changed any forum settings. My Notification Options are all turned on with notification frequency set to "Immediate". 

 

Is anyone else with gmail not receiving notification emails?



#2 ta5

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Posted 04 September 2022 - 04:33 AM

The last email I received was July 8. Before that I received 2 emails in June, 14 emails in May, and 47 emails in April.

 

I guess I'm the only one since no one else is complaining and after 905 views of my original message so far. 

 



#3 Beetlejuice

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Posted 04 September 2022 - 05:36 AM

Also not receiving
  • like x 1

#4 Adaptogen

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Posted 18 September 2022 - 03:21 AM

I haven't received any email notifications since May 2022.


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#5 Mind

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Posted 19 September 2022 - 07:31 PM

Thanks for reporting the issue. We will look into it.


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#6 Fafner55

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Posted 20 September 2022 - 12:10 AM

I haven't received notifications for several months.


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#7 ambivalent

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Posted 21 September 2022 - 08:03 PM

Myself neither, since May, it may explain too why the forums seem less active - i would be much more likely to read notifications through email than through the site. 


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#8 caliban

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Posted 22 September 2022 - 10:53 PM

I have reached out to (and 'chased') our dear hosts a Canaca, but so far no response. Perhaps there is someone IT savvy who knows the answer ??

 

Obviously, this worked fine for years and decades until this summer and we now get many bounces. This seems to be a common issue: https://civicrm.stac...and-a-messageid
 
The main bounce message references an invalid message-ID header, but I wonder if it could also have something to do with DKIM. 
 

We appear to have some options to effect php mail commands (see attached a screenshot) but I'm at a loss what commands to use here and/or whether something needs to be done serverside.   

 

Attached File  Screenshot 2022-09-15 123341.png   443.99KB   0 downloads


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#9 kurt9

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Posted 23 September 2022 - 01:48 PM

I've been receiving my notifications just fine. But my email address is based on my own domain. Perhaps the problem is specific to certain domains (e.g. gmail, hotmail, etc.).



#10 ta5

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Posted 24 September 2022 - 06:45 AM

Caliban,

 

Running your own mail server or using a shared host for sending email practically doesn't work anymore. You're lucky if it does and it's only a matter of time before it will be blacklisted. It's a never ending battle. You have to pay a bigger mail host for any hope of it being reliable.

 
Here's a recent thread on Hacker News discussing this blog post. GSuite, Outlook, Fastmail, and Protonmail are popular options.






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