After some discussions with the support at LifeLength I've separately got a histogram with the "percentual distribution (Y) over fluorescence intensity (X)". It was not included with the standard TAT-report.
I did not get the percentual distribution (Y) over the "Telomere length (kb)" (X) which they have attached to their instructions on how to interpret the TAT-report. It would seem they no longer have the underlying IT-support to produce this histogram. I've made a request for it to be included in the future again, and with a little bit of luck it might be. In the meatime - any clues on how to translate "fluorescence intensity" to "Telomere length (kb)" are greatly appreciated!
The third attempt to deliver my samples to Repeat Diagnostics through FedEx was as success!
FedEx is obviously not as reliable as it was a couple of years ago. On the first attempt they messed up the connecting flight between Paris and Memphis and on the second attempt they messed up with the connecting flight between Memphis and Seattle/Vancouver. Both samples were too old upon actually delivery. They have agreed to credit the delivery fee for the first sample and I'm waiting for them to agree to credit the delivery fee for the second delivery failure as well. They attributed their delivery failures to "too high workload".
I would have loved to be able to compare the results between LifeLength and RepeatDiagnostics, but this is unfortunately not possible. Because FedEx wasn't able to deliver the first and second sample on time, it will be a three week difference for the third sample sent to RepeatDiagnostics compared to the sample analyzed by LifeLength. It's not possible to compare their results unless the samples were drawn at the exact same time.
RepeatDiagnostics are also no longer able to provide a measurement of Standard Deviation at an additional cost ($400 extra), as they have been able to do in the past. They also attribute this to "too high workload":
Is it just me, or does it seem we have had a decline in service levels the last few years...